Privacy Policy – Social Media Elite

At Social Media Elite, we are committed to protecting your privacy and handling your personal information with transparency, integrity, and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information that is necessary for us to deliver our services effectively. This may include, but is not limited to, your name, contact details, business information, and any other data relevant to the provision of our social media, marketing, and SEO services.

We may collect this information when you:

• Make an enquiry via our website, email, or phone

• Engage our services or request a consultation

• Complete an online form or questionnaire

• Subscribe to our mailing list or download resources

2. Purpose of Collection

Your personal information is collected for the primary purpose of:

• Providing you with our services, advice, and tailored marketing solutions

• Communicating with you about your account, service updates, or promotions

• Managing our internal operations, including client support and administrative functions

• Meeting legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

3. Storage and Security of Information

We take reasonable steps to ensure that your personal information is stored securely and protected from misuse, loss, unauthorised access, modification, or disclosure. This includes using secure servers, password-protected databases, and restricted staff access where appropriate.

4. Access and Correction

You have the right to access the personal information we hold about you and request corrections if the information is inaccurate, out-of-date, incomplete, or misleading.

To request access or make corrections, please contact us at:
📧 hello@socialmediaelite.com.au

5. Use of Electronic Communications

We may use email, SMS, or other electronic means to communicate with you about our services or to confirm and update your personal details. You may opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

6. Making a Privacy Complaint

If you have concerns about how we have handled your personal information, please contact us. We take privacy complaints seriously and will investigate your concerns promptly and fairly.

Contact Details:
📧 hello@socialmediaelite.com.au
We aim to respond to all enquiries and complaints within a reasonable timeframe.